Privacy Policy

Last updated: 20 June 2026

Cognisoft Sàrl (“Cognisoft”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains what data we collect through our website at www.cognisoft.ch, why we collect it, how we use it, and the rights you have over it.

We process personal data in accordance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

Who we are

Cognisoft Sàrl is an AI consulting practice based in Geneva, Switzerland.

• Company: Cognisoft Sàrl
• Registration: CHE-115.673.384
• Location: Geneva, Switzerland
• Contact: info@cognisoft.ch

For any question about this policy or about how your data is handled, contact us at info@cognisoft.ch.

What data we collect

We collect personal data only to the extent needed to operate our website and respond to enquiries:

• Contact details you provide. When you email us or request a consultation, we receive the information you choose to share — typically your name, email address, organization, and the content of your message.
• Usage data. When you visit our website, we collect limited, privacy-friendly analytics such as pages viewed, approximate region, referring source, device type, and browser. This data is aggregated and used to understand how the site is used.
• Technical data. Standard server and network information (such as IP address and timestamps) may be processed transiently to deliver and secure the site.

We do not knowingly collect sensitive personal data, and we do not collect data from children.

How we use your data

We use the data described above to:

• respond to your enquiries and provide the consulting services you request;
• communicate with you about engagements, proposals, and follow-ups;
• operate, maintain, and improve our website and its content;
• protect the security and integrity of our site; and
• comply with our legal and regulatory obligations.

Legal basis for processing

Where the GDPR applies, we rely on the following legal bases:

• Consent — where you have given clear consent (for example, by contacting us).
• Performance of a contract — to provide services you have requested.
• Legitimate interests — to operate, secure, and improve our website and business, balanced against your rights.
• Legal obligation — where processing is required to comply with applicable law.

How we share data

We do not sell your personal data. We share it only where necessary:

• with service providers who help us operate our website and communications (for example, hosting and email providers), under appropriate confidentiality and data-processing terms; and
• where required by law, regulation, or legal process.

Some of these providers may process data outside Switzerland or the EU/EEA. Where that happens, we take steps to ensure an adequate level of protection consistent with the FADP and the GDPR.

How long we keep data

We retain personal data only for as long as necessary for the purposes set out in this policy, to maintain our business records, and to comply with legal obligations. When data is no longer needed, we delete or anonymize it.

Cookies and analytics

Our website uses privacy-friendly, first-party analytics to measure aggregate usage. We aim to minimize the use of cookies and do not use analytics that build cross-site advertising profiles. You can control or block cookies through your browser settings.

Your rights

Subject to applicable law, you have the right to:

• access the personal data we hold about you;
• request correction of inaccurate or incomplete data;
• request deletion of your data;
• object to or restrict certain processing;
• withdraw consent at any time, where processing is based on consent; and
• request a copy of your data in a portable format.

To exercise any of these rights, email us at info@cognisoft.ch. You also have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) or, where the GDPR applies, your local data protection authority.

Data security

We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, but we work to safeguard your information and to review our practices regularly.

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date above indicates when the policy was last revised. Material changes will be posted on this page.

Contact us

If you have any questions about this Privacy Policy or wish to exercise your rights, contact us at info@cognisoft.ch.